Product Change/Product Discontinuation Notice

Changes and discontinuation of your products/parts have a significant impact on our product quality and continuity of production. We put a list of procedures below so please follow it.

Change Request

Subject of change request: The following items related to 5M1E

Items Subject of change request
Product specification Changes related to the specifications of the product
Material Purchase specifications, Part numbers,
Raw material manufacturers, Packaging specifications
Machine/Mold Equipment change/renewal, Mold change/renewal
Method Processing methods, Processing procedures,
Management items, Management levels
Measurement/Inspection Inspection methods, standards and procedures
Environment/Location Manufacturing location, In-house to outsourcing,
Outsourcing to in-house, subcontractor,
Chemical substances contained
Man Workers certified by us

Whenever there is any change in your product for unavoidable reasons, please submit a Product Change Request in advance and obtain our approval. The change request shall be submitted to the purchasing division at least 6 months prior to the change with the contents below in writing (via e-mail contact). *Submitting by FAX is prohibited.

【Reported contents of change request】

  1. Clarification of change (before->after)
  2. Reason for change
  3. Impact on Quality Characteristics, Cost Increase, Impact on Delivery Date
  4. Impact on chemical substances contained in product
  5. Overview of Risk Assessment
  6. Schedule for the change

Please submit your request using our form below. Please also attach data to prove that there is no risk of change, if necessary.

 

Form HQ0-63e_2 Product Change Request [47 KB/docx]

Product discontinuation notice

Subject to discontinuation notification: All product

In the case that supply becomes impossible due to the supplier’s circumstances or difficulty in obtaining parts and materials purchased from the supplier, please report the discontinuation of production as soon as possible. The report shall be submitted to purchasing division at least 12 months prior to the discontinuation with the contents below in writing (via e-mail contact). *Submitting by FAX is prohibited.

【Reported contents of discontinuation application】

  1. Reason for discontinuation
  2. Name/Type No. of the product to be discontinued
  3. Schedule for the discontinuation
  4. Information on final order response (e.g., final order deadline)
  5. If there is a recommended substitute product, a table of the correspondence between the substitute product and discontinued variety

In the case of continued production with alternative product

As a result of the discontinuation notice, we determine that we can continue production with an alternative product, we will ask you to process a change request.
Please submit your request using our form below.

 

Form HQ0-63e_2 Product Change Request [47 KB/docx]