Cameras Cameras

Camera support, training, demos and more

Our streak cameras are ultra-high-speed detectors that capture light emission phenomena occurring over extremely short time intervals. Whether you're setting up a new system, upgrading software, or seeking hands-on training, we’re here to support you every step of the way.

Maintenance & technical support

We offer professional on-site and remote support to ensure your systems run smoothly and efficiently. Whether you need assistance in person or prefer a quick remote session, our expert team is ready to help you every step of the way.


Camera on-site support Hamamatsu Photonics

On-site Support

Direct hands-on support for complex hardware issues.

Remote support Hamamatsu Photonics

Remote Support

Fast and cost-effective troubleshooting without travel delays.

Do you require support?

Specialized training programs

We offer comprehensive training resources for all levels, covering applications such as quantum technology, life science, astronomy and high energy physics.

Learning Management System - Training Hamamatsu

Learning Management System

Access our LMS with a catalog of self-paced online training materials.

Camera Remote training Hamamatsu Photonics

Remote Training

Live online sessions with our experts – flexible and unlimited participation.

On-site training Hamamatsu Photonics

On-site Training

On-site training at your facility, optionally combined with maintenance services.

Do you require training?

Demonstrations

Experience our cameras in action.

We offer hands-on demo sessions that demonstrate how our high efficiency low noise cameras performs in real-world scenarios:

  • At our facilities: Experience the quality, speed and resolution of our cameras in action.
  • At your site: See the system perform in your own environment, tailored to your specific needs.

Want to book a demo session?

Software

We offer TOKUPIC – a powerful, purpose-built software solution designed to support 2D image sensors and cameras.

 

Developed for ease of use, TOKUPIC provides intuitive access to device settings and data acquisition. Its customizable interface allows users to tailor the layout to their workflow, with dockable windows that can be arranged freely — even across multiple monitors.

Do you need support or training?

Contact us