Hamamatsu Service & Support

Service & Support

Expert support, tailored to your needs

From preventive maintenance and technical support to urgent repairs, customization, and prototyping, our technical experts are here to keep your systems performing at their best. 

Need urgent support?

Maintenance services for peak performance

Ensure your product continues to deliver the precision and reliability you rely on. Select from the list below for more information on maintenance, demos, training, and available support.

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Failure Analysis Service & Support

Failure Analysis Systems

Maximize your Failure Analysis Systems' potential with tailored support and insightful demos. Transform challenges into solutions.

NanoZoomer® Slide Scanners  Service & Support

Nanozoomer® Slide Scanners

Unlock precision with Nanozoomer® Slide Scanners: Expert support, training & demos to enhance your lab's efficiency.

Streak Camera Service & Support

Streak Cameras

Experience precision and speed with our streak cameras for ultra-fast light detection. Need a system setup or urgent support?

Photometry system

Quantaurus

Quantaurus-QY is your compact solution for measuring absolute photoluminescence quantum yields, excitation wavelength dependence, and more—quickly and accurately. Need training or technical support?

SPOLD

We provide expert support and practical training to help you maximize the performance of your laser light sources.

Cameras

Camera

Our cameras are engineered to deliver stunning, quantitatively reliable images — even in the most demanding applications. Need support or training? We’re here to help

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Customization and prototyping services

Custom solutions are one of our greatest strengths. With deep photonics expertise and flexible support options, we help you move from concept to realization, whether you're developing a single component or a complete system.

 

Choose from our range of customization and development services:

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Pilot Line service

Service support from concept to mass production of photonics device

Rapid Design Group

Design support and rapid prototype development of modules

Software development services

Software development services

Development software support for Hamamatsu products

Customization services

Customization services

From components to modules, contact us for your customization needs.

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Please contact us for service & support requests.

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