Streak Camera Service & Support Streak Camera Service & Support

Streak Camera support, training, demos and more

Our streak cameras are ultra-high-speed detectors that capture light emission phenomena occurring over extremely short time intervals. Whether you're setting up a new system, upgrading software, or seeking hands-on training, we’re here to support you every step of the way.

Maintenance & technical support

We offer professional on-site and remote support to ensure your systems run smoothly and efficiently. Whether you need assistance in person or prefer a quick remote session, our expert team is ready to help you every step of the way.


Streak camera on-site support Hamamatsu Photonics

On-site Support

Direct hands-on support for complex hardware issues.

Remote support Hamamatsu Photonics

Remote Support

Fast and cost-effective troubleshooting without travel delays.

Do you require support?

Specialized training programs

We offer comprehensive training resources for all levels, covering applications such as Time-Resolved Photoluminescence (TRPL)Transient Absorption, Photon Corrrelation, and Synchroton Experiments.


Learning Management System - Training Hamamatsu

Learning Management System

Access our LMS with a catalog of self-paced online training materials.

Streak Camera Remote training Hamamatsu Photonics

Remote Training

Live online sessions with our experts – flexible and unlimited participation.

On-site training Hamamatsu Photonics

On-site Training

On-site training at your facility, optionally combined with maintenance services.

Do you require training?

Demonstrations

Experience the Streak Camera in action.

We offer hands-on demo sessions that demonstrate how our high-speed detectors perform in real-world scenarios:

  • At our facilities: Experience time resolution and synchronization techniques in action.
  • At your site: See the system perform in your own environment, tailored to your specific research needs.

Want to book a demo session?

Software

We now offer TOKUSTREAK, a powerful software solution purpose-built for controlling streak systems, including streak cameras and associated devices.

 

With its intuitive, customizable interface and high-speed data acquisition capabilities, TokuStreak simplifies complex workflows and empowers users to focus on results. Built-in context-sensitive help ensures a smooth user experience, whether you're fine-tuning a single device or managing an entire experimental application such as fluorescence lifetime imaging or time-resolved photoluminescence (TRPL), TokuStreak provides the control and insight needed to push the boundaries of ultrafast science.

For more information on our streak cameras, please click here.

Do you need support or training?

Contact us