Streak Camera Service & Support Streak Camera Service & Support

Streak Camera support, training, demos and more

Our streak cameras are ultra-high-speed detectors that capture light emission phenomena occurring over extremely short time intervals. Whether you're setting up a new system, upgrading software, or seeking hands-on training, we’re here to support you every step of the way.

Maintenance & technical support

We offer professional on-site and remote support to ensure your systems run smoothly and efficiently. Whether you need assistance in person or prefer a quick remote session, our expert team is ready to help you every step of the way.

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Support Boxes
On-Site Support
On-Site Support
Direct hands-on support for complex hardware issues.
Remote Support
Remote Support
Fast and cost-effective troubleshooting without travel delays.

Do you require support?

Specialized training programs

We offer comprehensive training resources for all levels, covering applications such as Time-Resolved Photoluminescence (TRPL)Transient Absorption, Photon Corrrelation, and Synchroton Experiments.

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Training Options
Learning Management System
Learning Management System
Access our LMS with a catalog of self-paced online training materials.
Remote Training
Remote Training
Live online sessions with our experts – flexible and unlimited participation.
On-site Training
On-site Training
On-site training at your facility, optionally combined with maintenance services.

Do you require training?

Demonstrations

Experience the Streak Camera in action.

We offer hands-on demo sessions that demonstrate how our high-speed detectors perform in real-world scenarios:

  • At our facilities: Experience time resolution and synchronization techniques in action.
  • At your site: See the system perform in your own environment, tailored to your specific research needs.
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Want to book a demo session?

Software

We now offer TokuStreak, a powerful software solution purpose-built for controlling streak systems, including streak cameras and associated devices.

 

With its intuitive, customizable interface and high-speed data acquisition capabilities, TokuStreak simplifies complex workflows and empowers users to focus on results. Built-in context-sensitive help ensures a smooth user experience, whether you're fine-tuning a single device or managing an entire experimental application such as fluorescence lifetime imaging or time-resolved photoluminescence (TRPL), TokuStreak provides the control and insight needed to push the boundaries of ultrafast science.

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For more information on our streak cameras, please click here.

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Do you need support or training?

Contact us